Effective Date: [19/09/2023]
Introduction:
Welcome to Textrove, an online teaching platform (the "Platform") that connects educators and learners in a virtual learning environment. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our Platform. By accessing or using Textrove, you consent to the practices described in this Privacy Policy.
1. Information We Collect:
We collect information from you when you register on our Platform, use our services, and interact with our website. The information we collect may include:
1.1. Personal Information: Such as your name, email address, phone number, and billing information.
1.2. User-Generated Content: Any content you create or upload to our Platform, such as messages, lessons, or files.
1.3. Usage Information: Data related to your interactions with our Platform, including IP address, device information, and browser type.
1.4. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience and track usage patterns.
2. How We Use Your Information:
We use the collected information for the following purposes:
2.1. To provide and improve our services, including personalized content and recommendations.
2.2. To communicate with you regarding your account, transactions, and updates.
2.3. To analyze usage patterns, troubleshoot issues, and conduct research to enhance our Platform.
3. Sharing Your Information:
We may share your information with third parties in the following circumstances:
3.1. With Educators: To facilitate your learning sessions and communication with educators.
3.2. With Service Providers: To support our operations and provide technical services.
3.3. Legal Compliance: To comply with applicable laws, regulations, or legal requests.
4. Security:
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.
Terms and Conditions for Textrove Online Teaching Platform
1. User Agreement:
By using Textrove, you agree to abide by these Terms and Conditions. These terms govern your use of the Platform, including your responsibilities and our rights and obligations.
2. Registration:
You must provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials.
3. User Conduct:
You agree not to:
3.1. Use the Platform for any unlawful or prohibited purpose.
3.2. Violate any applicable laws or regulations.
3.3. Impersonate another person or misrepresent your affiliation with Textrove.
4. Payment and Billing:
4.1. Payment for services is required in accordance with our pricing and billing policies.
4.2. Subscriptions are automatically renewed unless canceled.
Refund Policy for Textrove Online Teaching Platform
1. Refunds:
1.1. Refunds will be issued in accordance with our Refund Policy.
1.2. Refunds may be granted for cancellations within 7 days of purchase.
2. Cancellation:
2.1. You can cancel your subscription at any time through your account settings.
2.2. Cancellations will take effect at the end of the current billing cycle.
3. Contact Us:
If you have any questions or concerns about this Privacy Policy, Terms and Conditions, or Refund Policy, please contact us at textroveteam@gmail.com.
Please review these policies carefully before using Textrove. By using our Platform, you agree to these terms and policies. We may update these documents periodically, and it is your responsibility to stay informed about any changes.
